A Study on the Assessment of Attitude and Factors Affecting Job Satisfaction Among Nurses Working In Emergency Room of Aabet and Alert Hospitals, Addis Ababa

No Thumbnail Available



Journal Title

Journal ISSN

Volume Title


Addis Ababa University


Background: The job satisfaction of Nurses & other health care providers in emergency department (ED) or other departments is one of the most important components of the health care delivery system. Job satisfaction among healthcare professionals is increasingly being recognized as a measure that should be included in quality improvement programs. Objectives: The general objective of this study is to assess attitude and factors affecting job satisfaction among nurses working in emergency room of AaBET and Alert hospitals, Addis Ababa Methods: A cross sectional quantitative descriptive study was employed among 135 professional nurses working at ED at the two public hospitals in Addis Ababa. The sample size was 84, 51 of AaBET, ALERT hospitals respectively through December 2016 to June 2017. The data was collected and processed by using SPSS Version 21 software. Result: the study revealed that 25.19 % satisfied and 74.81% dissatisfied on their income related issues, 78.52 % satisfied, and 21.48 % dissatisfied on their working environment related issues and 67.41% and 32.59 % dissatisfied on administrative matters in their hospitals. On the other hand out of 135 participants, 90 (66.67%) of them dissatisfied and 45 (33.33%) participants satisfied on their job because of different causes. Discussion: Satisfaction and/or dissatisfaction of ED nurses on the bases of income, working environment and administrative issues with their causes are the center of this research. And it tried to find out measures to be taken as mentioned by participants as a result of their job dissatisfaction. Conclusion: In conclusion, the study revealed that Income, working environment and administrative related issues are the three factors that determined job satisfaction and/or dissatisfaction of ED nurses in the two public hospitals in Addis Ababa. The results of this research show that these three aspects have made the nurses to take measures that may affect their lives as well as the health institutions condition. Key words: Hospital, Nurse& job satisfaction.



Hospital; Nurse& job satisfaction