Assessment Of Project Accountability To Affected People: The Case Of Concern Worldwide Ethiopia

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Date

2021-09-03

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Addis Ababa University

Abstract

This paper is titled as ’’Assessment of the Project Accountability to Affected People: The case of Concern Worldwide’’. The study was conducted with the overall purpose of investigating the humanitarian project accountability to affected people. All humanitarian agencies have multiple stakeholders and a complex array of accountability relationships. In this study, the focus is on accountability to affected people. The research employed the following four aspects as an accountability framework widely accepted by humanitarian partners and organizations: (1) Information provision, (2) Consultation, (3) Promoting participation, and (4) Complaints and feedback mechanism. A serious of detailed questions were included to investigate every framework indicated above. A total of 40 Concern staffs that were purposely selected from Concern Worldwide Ethiopia from seven different project locations of the organization to participate in the study. Primary data was collected through structured questionnaire and key informant interviews. The primary data were analysed through SPSS and excel sheets. All qualitative data collected were carefully organized and summarized as per the major research questions. As major findings of the study 62.08% agree or strongly agree that there is information provision in place, 74.2% agree or strongly agree there is consultation, 79.1% strongly agree or agree there is participation, and 80% strongly agree or agree with the presence of complaints and feedback mechanism in place. The gaps identified include low information provision to beneficiaries on progress reports, updates and key findings from monitoring and evaluation, inconsistent information provision, gaps in documentation and use of consultation outcomes, low involvement of project beneficiaries in project closing, capacity gaps at community levels, low documentation, and limited internal and partner staff capacity building and refresher trainings. The main recommendations made include reinforce capacity building and refresher trainings to internal staffs and beneficiaries, maximize community consultation, strengthen documentation at all levels, and further develop a culture of compiling best practices and widely disseminating the same for use.

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Keywords

community consultation, Project Accountability, humanitarian project accountability, investigating

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