Assessing The Effects Of Supply Chain Performance Measurement On Integrated Pharmaceuticals Logistics System Of The Ethiopian Pharmaceuticals Supply Agency
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Date
2020-06
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Addis Ababa University
Abstract
ere has been pressure to improve performance of public healthcare services and constraints on
public budget, to innovate and improve coordination of information, material and financial flow
in order to improve the traditional supply chain performance measures like cost, quality and
customer service. The objective of this study is to assess relevance of supply chain performance
measurement dimensions and test their effects on the performance of Ethiopian Pharmaceuticals
Supply Agency’s Integrated Pharmaceuticals Logistics System. Descriptive research design and
Explanatory research have been used for the study. Results indicate that six of the twelve
independent variables of the three dimensions (organization and process benefits, financial
benefits and set up and operating costs), technological investment (95.8%), safety (95.7%), price
trend (93%), standardization (91%), staff specialization (87.3%) and warehouse management
(78.57%) are relevant and have statistically strong effect on performance measurement of
Integrated Pharmaceutical Logistics System in their order of influence. The study concludes
ESTAV is suitable framework for the agency’s Logistics System performance measurement. The
study recommended that EPSA should keep up rolling out IPLS to lowest level of facilities to
improve overall supply chain performance. Moreover, safety issues to be considered as an
important anchor of health system supply chain performance measures, cold chain issues and
adequately qualified pharmacists and professionals are suggested to be addressed. Finally, the
academia is also suggested to test relevance of the ESTAV framework from service delivery
facilities side.
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Keywords
Integrated Pharmaceuticals Logistics System, Ethiopian Pharmaceuticals Supply Agency,, Health Sector Development Plan