Assessing Freight Forwarding Practices Related to Logistics Performance: The Case of Ethiopian Shipping and Logistics
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Date
2024-06-04
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A.A.U
Abstract
The main objective of this study was to assess freight forwarding practices related to logistics
performance in the case of Ethiopian shipping and logistics. The study employed both qualitative
and quantitative research approaches. The study also employed descriptive research design. Out
of the entire population (499 study organization personnel), a sample size of 222 was
determined. Of the 222 respondents, 195 filled out and returned the questionnaires; 88% of
respondents responded. Data analysis was conducted using the statistical software SPSS 26. The
research conclusion indicated that the logistics performance of Ethiopian Shipping and Logistics
is negatively influenced by supply chain security, logistics complexity, and land lockedness
factors. It is recommended that Ethiopian Shipping and Logistics and other participants in the
country's freight forwarding industry benefit if they develop and put into practice appropriate
strategies by assigning the required resources and emphasizing factors related to supply chain
security, land lockedness, and logistics complexity, and they could play a major role in raising
the nation's Logistics Performance Index (LPI) in international trade. There is an opportunity
that the study will fill a lot of information and knowledge gaps about Ethiopia's freight
forwarding sector.