Determinants of skilled hotel employees career development in the case of five star hotel at Addis Ababa, Ethiopia
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Date
2023-02-23
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Addis Ababa University
Abstract
Lack of career development after extensive experience & training in the tourism industry especially in hotel sectors is an area of great interest and concern. Lack of career development affects job performance. However, how organizational, factor [Political skills, Work content, Affective commitments, Leader member exchange] social factor [Family support, Friends support, Peer support, Co-worker support, Supervisor support & Social networking] and personality factors [Core self-evaluation, Neuroticism, Openness to experience, Conscientiousness and some demographic factors] influence career development is not well researched in Ethiopian hospitality industry. The objective of this study is, therefore, to find out the determinants of skilled hotel employees career development in the case of five star hotels found in Addis Ababa. The study adopted a descriptive and explanatory research design since the study intended to gather quantitative and qualitative data that describes the effect of social, organizational and personality factors on career development. The target population was 8(eight), five star (*****) hotel namely Sheraton Addis, Capital, Ellele, Marriott, Radisson Blue, Golden Tulip, Getfam, & Hayatt Regency hotel core employees working at Addis Ababa Ethiopia. The study collected both primary and secondary data. Primary data has been gathered using semi-structured questionnaires and interview and secondary data has been collected from theoretical and empirical studies. Descriptive statistics (correlation and regression analysis) were used to analyze the data. This included percentages and frequencies, Tables and other graphical presentations were appropriately used to present the data that were collected for ease of understanding and analysis. The study found out that among other things, how those determinant factors affect career development in the hotel sector? The study revealed that organizational, social and personality factors are important determinants factors on career development. This indicates much emphasis should be given to organizational, social and personality factors so as to be successful in their day to day work performance.
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Keywords
Career development, hotel, determinant, social factors, personality factors, organizational factors