The Effect Of Customs Clearing Process On The Performance Of Custom Clearing Agents In Addis Ababa
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Date
2019-06
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Addis Ababa University
Abstract
The study focuses on identifying the challenges & to show how the challenges affect the performance of Custom Clearing Agents mostly from delivery time interval or from facilitating the clearance process. For the study quantitative data source were used. Primary data were collected through questionnaires & interviews. Data analysis was conducted using descriptive statistics and regression analysis. The findings of the study suggested that the Custom clearing challenges had significant impact on the Customs Clearing Agents’ performance. Custom automation system, human resource, risk management and harmonized system had significant impact on the performance of the Customs Clearing Agent whereas valuation system & cooperation among Customs and other related agencies had insignificant impact on the performance of Customs Clearing Agent. The data analysis indicates that there are challenges on Custom clearing process due to these clearance is not facilitated and hence delay in delivery of shipments so that performance of agents decrease on time bases. The study recommended that the improvement on the Customs automation system, human resource, risk management and harmonized system will improve the Customs clearing process and this will lead to minimize the delay and also performance of agents will increase. In addition to this the study will use as a base for further related studies
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Keywords
Custom clearing challenges, Customs Clearing Agents, Customs clearing process