Assessment of Extra-analytical Errors and Associated Factors in Medical Laboratories of Government Hospitals in Addis Ababa, Ethiopia

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Date

2021-01

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Addis Abeba University

Abstract

Background:Laboratory services are the back bone of current healthcare services, which is articulated in different phases that span pre analytical phase, analytical phase,and post analytical phases. Error can be any defect through the entire process of Laboratory services, from ordering request to reporting result. It may have harmful effects on patient managing, by contributing to wrong treatment, an increase in lengths of hospital stay, and unhappiness with healthcare services. Therefore, this study aimed to Assessment of extra analytical errors and associated factors in Medical Laboratories of Public Hospitals in Addis Ababa, Ethiopia Objective: To Assess extra analytical errors and associated factors in Medical Laboratories of Public Hospitals in Addis Ababa, Ethiopia Methods: A hospital based cross-sectional study was conducted inMedical Laboratories of Public Hospitals in Addis Ababafrom January-April 2020 to assess extra analytical errors and associated factors in medical laboratories.Data were collected from2401 laboratory requestforms (LRF) ordered within the study period and 169 lab professionals working in public hospitals.Data were entered and analyzed using SPSS version 23.Data analyzed using simple descriptive statistics, percentages, frequency and summarized using tables and text.The association between dependent variable and independent factors were assessed using Chi-square tests. P-value < 0.05 will be considered statistically significant. Result:In this study, 2401 laboratory request forms were assessedand 169 lab professionals were interviewed. Out of the total errors 60.3% and 39.7% were recorded pre-analytic and postanalytical errors respectively. The physicianphone number and patient clinical data were missed in 97% and 88.3% respectively.Majority of the study participants were within the age group of 20-30 years (59.8%), Bachelor degree holders (62.7%) and have work experience of 6-10 years (39.1%).extra analytical errors in laboratory services were significantly associated with availability of written procedures for laboratory activities(adjusted odds ratio (AOR) =2.79, 95% CI =1.34, 5.86), Experience (3-5years) (AOR) =6.69, 95% CI =1.85, 24.19) andEducation (Degree)(AOR) =6.30, 95% CI= 2.17, 18.26). Conclusion and recommendation:This study reported re high frequency of errors in the extra analytical phase. The information mostly absent in laboratory request forms assessed were physician phone number followed by clinical data of patients and excessive TAT. Extra analytical errors of laboratory can lead to misdiagnosis and mishandling of patients. So a continuous practice of measuringerrors andprovide capacity building, strengthening communication between laboratory staff and physicians, apply rejection practice in incomplete LRF and specimen were required to help in reducing extra analytical error of laboratory.

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Keywords

Errors, post analytical errors, pre analytical errors, extra analytical errors, Laboratory request forms

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