Practice and Challenges of Performance Management System Design and Implementation: The Case of International Center for AIDS Care and Treatment Program (ICAP)
| dc.contributor.advisor | Mohammed, Abdurazak (PhD) | |
| dc.contributor.author | Mekonnen, Nitsuh | |
| dc.date.accessioned | 2018-10-17T12:55:26Z | |
| dc.date.accessioned | 2023-11-04T13:52:16Z | |
| dc.date.available | 2018-10-17T12:55:26Z | |
| dc.date.available | 2023-11-04T13:52:16Z | |
| dc.date.issued | 2017-06-11 | |
| dc.description.abstract | Performance management is the process by which an organization defines its purposes and sets its objectives and the activities it undertakes to ensure that its goals are consistently met in an effective and efficient manner by focusing on the performance of the organization, its departments or functions, employees, and its processes in service delivery. PMS supports the achievement of business strategy through the integration of corporate, functional, departmental, team and individual objectives. ICAP’s definition of Performance Management covers some of these key traits and defines its performance management as a process of improving performance that encompasses everything managers and supervisors do to plan, monitor, evaluate and improve the performance of those they supervise. The main purpose of this study is to provide edge to organization by providing practical solutions and recommendations so that organizations can choose the best option and they can improve their implementation of performance management system effectively. This research is done to highlight and examine the practice and challenges of performance management design and implementation in ICAP. Mixed approach has been used by researcher. Through this approach data were collected and analyzed. To identify the PM issues semi-structured interviews were conducted from 120 employees. The research findings have shown that 75% of the employees of ICAP are not satisfied from their current performance management. The performance management system of the organization lacks motivation and proper reward system. For resolution of these issues researcher has recommended direction and guidelines to improve the performance management system. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/12806 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Performance Management System | en_US |
| dc.subject | Design | en_US |
| dc.title | Practice and Challenges of Performance Management System Design and Implementation: The Case of International Center for AIDS Care and Treatment Program (ICAP) | en_US |
| dc.type | Thesis | en_US |