Effect of Project Risk Management Practices on Project Success: the Case of Safaricom Telecommunication Ethiopia Project (STEP)

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Addis Ababa University


Telecommunications companies worldwide are upgrading and expanding their network technologies to enhance performance and increase capacity. However, this modernization comes with inherent risks. This study aimed to identify the factors that require attention during the implementation of the Safaricom Telecommunication Project. The research focused on how Project Risk Management Practices affect project success by gathering data from Safaricom Ethiopia project team members. A questionnaire survey was distributed to project managers, supervisors, and related personnel, and 118 questionnaires were analyzed after being tested for validity and reliability. The study used purposive sampling to select respondents with sufficient knowledge and significant roles in the projects. The research question was analyzed using the Statistical Package for Social Sciences (SPSS). The study found that the effective implementation of project risk management practices has a significant impact on project success, which was measured by project schedule, budget, quality objectives, and scope and goals. Risk planning, planning risk response, and monitoring risks during a project's lifecycle show a moderate correlation, while the correlation between risk identification and project success is weak. The regression model effectively determined the relationship, revealing that risk management practices account for 81% of the variation in the STEP project success



Project Risk Management, Risk Identification