Effectiveness of Internal Audit Practices: The Case of Ethiopian Insurance Corporation

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2025-06-27

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AAU

Abstract

This study aims to evaluate the internal audit practices of the Ethiopian Insurance Corporation (EIC) by using the International Professional Practices Framework (IPPF) as a standard. The research adopts a mixed-methods approach, combining surveys, in-depth interviews, and document analysis. For the survey, purposive sampling was applied to select five key districts from the organization’s entire population. A total of 37 self-administered questionnaires were distributed to internal auditors and senior managers across these districts: Central, Northern, Western, Southern, and Eastern Addis Ababa. Of these, 32 questionnaires were completed and returned, resulting in an 86.49% response rate. The main findings indicate that EIC prepares comprehensive audit work programs, effectively implements audit plans, and produces internal audit reports that comply with established standards. Additionally, the study found that quality assurance and improvement initiatives, as well as the independence and objectivity of the internal audit activities, align with IPPF guidelines. However, some shortcomings were identified, including insufficient professional care, a lack of certification at the required professional levels, staffing shortages, and inadequate training and development programs. Based on these results, the researcher recommends that senior management give more focused attention to the internal audit department, support ongoing professional development, and establish formal training policies to foster better performance within the EIC

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