Assessment of the Influence of the Single Window System Implementation on Trade Procedures: Case for Exporters in Addis Ababa

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2022-06

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Addis Ababa University

Abstract

The export trade procedures in Ethiopia have been assisted by the single window system since its establishment. The study's first objective was to assess the single window system's functionality and operating situation . Second, the research looked into the situation of export trade procedures after the implementation of the Single Window System. The study sought to identify the influence of Single Window System on export trade procedures . Determine the situation of preclearance procedures, custom clearance procedures, and logistic services procedures, in particular. The study used a descriptive design with quantitative approach to reach out to a population of over 1800 people. A sample size of 100 respondents was obtained using a stratified purposive sampling technique. A structured questionnaire with a Likert scale measurement was used to collect data. After the data was collected, descriptive statistics were used to examine it. First, the survey discovered that users are satisfied with the system's functionality and operation situation. Second, the study discovered that the preclearance procedures (M=4.11), custom clearance procedures (M=3.81), and logistic services procedures (M=3.71) have improved significantly after the implementation of the system. It is recommended that the predictability and transparency features of the system should be improved. Keywords: System , One-entry facility, pre clearance, custom clearance, custom declarations

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