The Effect of Organizational Culture on Project Performance: In the Case of Safaricom Telecommunications Ethiopia PLC
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Date
2023-06
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Addis Ababa University
Abstract
In organization like Safaricom Ethiopia, where huge investments take place for expansion, projects may face several challenges. Organizational culture is one factor that affect project performance. The main objective of the study was to examine the effect of organization culture on the performance of project in Safaricom Ethiopia. This paper studied four main types of organizational cultures which are clan, adhocracy, hierarchy, and market. It also examined the impact of organizational cultures in project performance. This paper used explanatory research design to identify patterns and trends within a population or phenomenon. To gather primary data for the study, the researchers employed questionnaires that describe organizational culture and project performance. 168 questionnaires were distributed by using google form link. Out of those 156 responses were returned, resulting in a success rate of 92%. The study discovered that in Safaricom Ethiopia Project Performance has a weak positive correlation with clan culture, strong positive correlation with Hierarchy culture, a moderate positive correlation with adhocracy culture and weak negative correlation with market culture. The finding from regression analysis indicates Hierarchy culture and Adhocracy culture have a positive relationship with Project Performance, while Market culture has a negative relationship and Clan culture is not statistically significant. This paper concluded that hierarchy and adhocracy cultures positively Affect project management performance in Safaricom Ethiopia, while market culture has a negative effect. The finding of the study determines the current dominant culture in Safaricom Ethiopia is market culture and help to put direction and manage effective project success for the further expansion projects in organization as well as other African countries telecom service providers
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Safaricom Ethiopia