Factors Affecting Job Performance of Medical Staff in Selected Public Hospitals In Addis Ababa, Ethiopia
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Date
2023-10-05
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AAU
Abstract
The main objective of this study is to identify factors affecting employees’ performance from
the case of Selected Public Hospitals. I collected data from Public Hospital’s employees
using a five-point Likert scale questionnaire. For this research, 384 copies of the
questionnaire were distributed and 300 (90%) were returned duly filled in. The collected
data was analyzed by using statistical package for social science (SPSS) version 25 software
using graphs, tables and other descriptive statistics (mean, standard deviation, frequency,
percentage) and inferential statistics (correlation and regression) as appropriate. The study
identified that positive relationship between employees’ performance and training,
individual characteristics and the overall image of the organization. However, the study
found out that working environment and supervision has no significant effect on employee’s
performance while motivation affects employee’s performance negatively. From the analysis
the researcher recommend to enhance Training at regular intervals ,to focus on nonmonetary incentives (like recognition of their work and career development) are better to
keep employees motivated and satisfied in their work, reducing hierarchies and false
promises to employees, work extensively on identifying individual characteristics and
building the organization’s overall image to a step that attracts and initiates employees and
customers to increases the employees' work performance
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Keywords
training, motivation, supervision, individual character, overall image and work environment