The Effect of Fleet Management Practices on Operational Performance:In the Case of Dangote Cement Ethiopia Plc
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Date
2023-06
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Addis Ababa University
Abstract
The main purpose of this study was to investigate the effect of fleet management practices on operational performance, In the case of Dangote cement Ethiopia Plc. The study employed an explanatory research design and a quantitative approach. From the total population of 145 employees, 107 samples were used by using the sampling random sampling method. Questionnaires were used to collect data which was hand-delivered to the respondents. The study utilized SPSS V-26 to analysis the data by using descriptive statistics such as mean; percentage and frequency tables were used to describe the data. Inferential statistics such as regression and correlation matrix models were employed to answer the basic question. The study’s finding shows that fleet management and operational performance were practiced at a moderate level. Driver training and management (39.7%), vehicle replacement and disposal management (33.2%), and vehicle repair and maintaining (27.3%) were significant predictors of Dangote cement’s logistic operational performance. Furthermore, the fuel management System was insignificant to predict operational performance. The study concluded that managing the GPS tracking system, installing vehicle tracking system on all organization vehicles, the latest technology of GPS for the vehicle tracking system, handling drivers’ mission assignment, repairing, and maintenance garage complete the service and maintenance on time, properly maintaining a vehicle log book for all the distance traveled, regular vehicle servicing time schedule handles complaint regarding service had positive and have a significant effect on operational performance. The study recommends that the organization’s fleet management practices on department should prepare training programs for all individuals of fleet management division and vehicle client representatives which help upgrade the information of the professionals and drivers to enable them to preserve and utilize vehicle security legitimately.
Key word: Fleet management, operational performance