Factors Affecting the Humanitarian Supply Chain Performance of International Rescue Committee/Ethiopia
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Date
2018-09-06
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Addis Ababa University
Abstract
Internal reports from Global Supply Chain Quality Assurance Team located in International Rescue Committee Head Quarter (based in New York) showed that the Ethiopia country office supply chain performance needs improvement. The matrix for performance evaluation was mainly, integration, innovation, reliability, quality of work, efficiency and accountability. Therefore, the main objective of the study was to identify factors affecting the Humanitarian supply chain performance of International Rescue Committee-Ethiopia. The researcher used an explanatory design and conduct survey study of 94 respondents. Data was collected through questionnaire and structured interview. Data was analyzed by using Statistical Package for Social Since version 20, descriptive statistics were used to compute frequencies and mean value. In addition inferential statistics also used for correlation and linear regression. The majority of the respondents showed that the humanitarian supply chain performance was moderate. The relationship of factors were tested by using Pearson correlation and the research question were tested using regression analysis. On the effect on the mentioned factors on supply chain performance, the study found that external rules and regulation has more effect on Humanitarian supply chain performance on the organization following by socio-economic and infrastructure while internal policy and procedure has the least effect compared to the others. The study recommended some of the factors such as market instability, security issue, government restriction and infrastructure require policy level advocacy, while others including some elements of infrastructure, internal policy and others require more investment in systems and more budgetary allocation from donors. Suggestions for further research includes that, the finding of this study on performance indicators was moderate to low however additional study is require for further identification on which performance indicator should be taking in to consideration. This study tried to see the Humanitarian supply chain performance from infrastructure, socio-economic, external rules and regulation and internal policy and procedure. There is need to have the perspective of beneficiaries and donors about the performance of supply chains in order to draw conclusions from more informed stand point.
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Factor, Humanitarian, Supply chain, Performance