Assessment on Knowledge Management Practice at St. Mary's University
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Date
2016-06
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Addis Ababa University
Abstract
The purpose of the study is to assess how knowledge management practice are held in
one of higher Educational institution; Stammer University. In this regard, the study
reviewed related literature on the concept of Knowledge Management, dimensions of
Knowledge Management, its benefits and the emergence of KM, the need and practice of
KM in higher institutions. In order to meet the objective of the study, descriptive survey
research method was employed. The total sample !Vas 976 and friar the 125 sample has
taken; the researcher incorporated 95.2% (119) of the sample population as respondents.
Thirty seven 37(100%) of the administrative stats, thirty 30(100%) of the academic staff
and fifty two 52(89.7%).Both Qualitative and Quantitative data gathering method has
used using the questionnaire and the interview as a tool. Four participants were involved
the academic staff, the administrative staff and student for these respondents the
questionnaire is used to gather the data. For the RAKMO team the researcher used an
interview in order to gather relevant data. For prime sources of data questionnaires,
and interviews were used in collecting relevant data. The data obtained through the
questionnaire were analyzed using SPSS version 20.0. Descriptive statistics, percent,
mean standard deviation and One Way ANOVA were used. The interview results were
presented in a narrative form accordingly. The finding of the research had revealed that
St. Mary's University has established the Research and Knowledge management office.
However, there has not been found any policy or a guideline that leads the department.
Further, it has been observed that there is lack of scope (reaching the school community,
by bringing Knowledge management practice to the classroom level i.e. in the teaching
learning process). Moreover, there is lack of awareness by the students about the
department and its work. Therefore, it is concluded that the institution has a limitation on
scope in addressing their objective on a better way. Based on the finding the researcher
recommend that the institution has to work on the problems stated, i.e. established
policies and determine the scope of how the department can divers{!y its work in order to
go fowled
Key words: Knowledge Management, knowledge Sharing, knowledge culture
Description
Keywords
Knowledge Management, knowledge Sharing, knowledge culture