Practices & Challenges Of Stakeholder Management: The Case Of Addis Ababa Housing Construction Project At “Akaki-Kality” Project Site
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Date
2018-06-06
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Addis Ababa University
Abstract
This study aims to identify roles of stakeholders who have definable influence on the delivery of Housing construction project at “Akaki-kality” project site. Four specific objectives were set accordingly: to identify the types, responsibilities and interests of different stakeholders’ during construction of Addis Ababa Housing construction project; to identify the most common factors affecting the stakeholder management process in the construction project; to investigate the challenges associated with managing various stakeholder expectations and influences; and to assess the effectiveness of stakeholder management. A literature reviews on the topic related to the stakeholder management was conducted. The research used descriptive research design and a mixed method of qualitative and quantitative approaches. The study also used both primary and secondary data sources. A questionnaire survey was carried out among selected project participants in the construction project site. Thirty-two questionnaires were distributed to HDPO, contractors, consultants and MSE’s, all the questionnaires were received with a 100% response rate. Project participants who have role identified and described their roles and responsibilities. The main factors affecting the stakeholder management process are hiring a project management team with high competency, transparent evaluation of the alternative solution, ensuring effective communication between the project and its stakeholder, setting common goal and objective of the project, and exploring the stakeholder need and expectation. The client/HDPO/ and Finance institute are the main key stakeholders, who have the most influence in the construction project at ‘Akaki-Kality’ housing construction of Addis Ababa. Also assessed the effectiveness of stakeholder management in the construction project. One of the main recommendations of this study is the HDPO has to recruit the project managing team based on their competencies and to delegate them a suitable degree of authority to lead the management process of the stakeholder successfully. The study also recommended HDPO in collaboration with “Akaki-kality” sub-city should provide training courses to the project management team in the area of communication and negotiation with stakeholders in order to increase their awareness regarding this issue.
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HDPO, Challenges and Practices, Project Stakeholder Management