Factors Affecting Employees Job Satisfaction: The Case of Ethiopian Insurance Corporation
No Thumbnail Available
Date
2022-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
A.A.U
Abstract
This paper is intended to determine the factors affecting employee job satisfaction in the case of
Ethiopian Insurance Corporation. In order to identify whether the factors considered are having
an impact on the satisfaction of employees, the researcher used Herzberg’s Two-Factor Theory
to determine the influence of intrinsic and extrinsic job satisfaction factors on employees of
Ethiopian Insurance Corporation The main objective of the study is examining factors that affect
employees’ job satisfaction in Ethiopian Insurance Corporation. The study has used explanatory
research design & data was collected by distributing questionnaires to 174 employees of EIC.
Respondents were requested to mark their satisfaction level which is based on 5-point Likert
Scale. The question related to job satisfaction consists of the factors that are supposed to affect
job satisfaction: a) payment & Benefit b) promotion c) Work Environment as extrinsic factors
and d) Recognition & e) Responsibility as intrinsic factors. This tool is employed to measure the
intrinsic factors of satisfaction, the extrinsic factors of satisfaction as well as the general
satisfaction levels of employees. The average from all the answers on each question was
computed and the higher the score mean the higher the level of job satisfaction in this aspect of
employees work. The data gathered was entered into SPSS in order to analyse using the
statistical tools such as descriptive statistics & inferential statistics which involves percentage
analysis, mean analysis and correlation of independent and dependent variables. The result of
the study indicated that recognition, responsibility, payment and benefits & promotion have
positive and statistically significant effect on job satisfaction and the intrinsic factors
(recognition & responsibility) have more influence on the job satisfaction of employees of EIC.
EIC should formulate a fair Recognition, Responsibility & promotion system to increase
employees’ motivation and their job satisfaction.
Key words and phrases: Job satisfaction, Responsibility, Recognition, Payments, Promotion,
Work environment
Description
Keywords
Job Satisfaction, Responsibility