Critical Success Factors and Challenges of Sourcing Management Practice: The Case of Safaricom Ethiopia
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Date
2024-09
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Addis Ababa University
Abstract
The implementation of sourcing management practice requires a wide variety of skills. This research was conducted to assess the sourcing management practice .Sourcing/procurement planning, supplier relation management, stakeholders/user department’s integration, which is one part of sourcing management planning in safaricom Ethiopia. A descriptive research design was conducted to achieve the purpose of the study. From 153 total populations found at safaricom Ethiopia head quarter A.A. Which combined both the supply chain division sourcing department and technical division end/user departments, and out of the total population, 48 participants employed as a sample, having a current position of specialists, supervisors and 7 managers’ respondents. And they were selected from supply chain divisions and technical division by employing stratified random sampling technique. Questionnaire was used as the formal instrument of data collection. In addition to that interview was made for some seven selected management respondents. A total of 48 questionnaires were printed and distributed and 46 of them were filled and returned, however, out of 48 distributed questioners 2 respondents were missed. The response rate became 95.83 percent from total number of sample (48). These samples were drawn from the total population using stratified random sampling techniques. Moreover, the research approach of this research was mixed approach or the combination of questionnaire, interview (quantitative and qualitative) including document analysis. Data collected using these instruments were analyzed using descriptive design statistics. Finally, the study revealed that the overall current results from the below findings indicates there was somewhat good sourcing management practice in accordance with the overall company’s (sourcing practices/procurement, Planning, supplier development and management, stakeholder’s/user departments integration). And we suggested that the level of sourcing management practices needs improvement in terms of its effectiveness and efficiency on timely planning, using supplier relation management /development efficiently, by integrating user departments with sourcing committee and improving policy, procedures to confirm the sourcing management with the overall corporate objectives in the case of safaricom Ethiopia as perceived from evaluation of the respondents reply. critical success: This keyword indicates that the research will focus on factors that are essential for the success of sourcing management practices. It suggests that the study will explore elements or strategies that are crucial for achieving positive outcomes in sourcing management.
challenges: This keyword suggests that the research will also delve into the obstacles or difficulties encountered in sourcing management practices. It implies that the study will examine barriers, hindrances, or issues that may impede the effective implementation or execution of sourcing strategies.
sourcing management practices: This keyword indicates that the research will specifically concentrate on the various practices, processes, or techniques involved in sourcing management. It suggests that the study will analyze different methods, approaches, or frameworks used in managing sourcing activities within an organization