Assessment of Ethio Telecom Readiness for the Implementation of Cloud Computing Services
| dc.contributor.advisor | H/Mariam Getachew (PhD) | |
| dc.contributor.author | Leulseged Ruth | |
| dc.date.accessioned | 2018-11-08T13:02:35Z | |
| dc.date.accessioned | 2023-11-18T12:49:37Z | |
| dc.date.available | 2018-11-08T13:02:35Z | |
| dc.date.available | 2023-11-18T12:49:37Z | |
| dc.date.issued | 2017-10-04 | |
| dc.description.abstract | Cloud Computing is an emerging technology for processing and storing very large amounts of data. It is becoming popular among organizations because of its potentials such as cost reduction, on demand self-service, broadband network access, Scalability and flexibility, rapid elasticity, reliability, and user centric interfaces. Although Cloud Computing promises many benefits, it is equally important to note that there are some barriers to its adoption which needs to be considered before adoption in order to ensure implementation success. Proper understanding of these barriers and coming up with ways to mitigate them will improve the Cloud Computing readiness level of organizations. The purpose of this study is to assess the readiness level of Ethio Telecom to implement cloud computing services. In order to achieve these objectives, this research has used Bakry’s e-government assessment model, the STOPE model (Strategy, Technology, Organizational, People, and Environment). Validity and reliability tests were conducted using Smart PLS 3 software package. The demographic survey data was analyzed using SPSS version 16, and descriptive and analytical statistical reports were generated using Smart PLS 3. The survey questionnaire and interview contents were prepared based on the defined research model by partially adapting from existing literature. A pilot study was conducted with a sample of 35 in order to test the validity and reliability of the questionnaire. The quantitative aspect of the study involved 100 employees from Information system, Customer service and Marketing and communication departments of the organization with different work experience. In the qualitative study, direct interviews were used to collect data from 10 Top management members of Ethio Telecom. Moreover, document analysis was used as a secondary source of data to gain more information and to triangulate the findings. The STOPE model results from this study show that Strategy has a strong relationship with Technology, Organization, People and Environment. Besides this study also shows how lack of Readiness to implement cloud computing affects all domains specially organization and people readiness to adopt cloud computing. This study also use an e-Learning Readiness Survey which helps to gather a real assessment from top manager. E-Learning Readiness Survey constructs Technology, Innovation, People and Self-development. In addition to these each factor has three different constructs: Resources, Skills and Attitudes. From this assessment this study gathered the perspective of the top level manager for their employee and the gap they have. Based on the two e-assessment instrument and Qualitative data gathered by interview the research has put some conclusion and recommendation for future work. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/12345678/13995 | |
| dc.language.iso | en | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | cloud computing, cloud computing readiness, cloud computing implementation, STOPE. | en_US |
| dc.title | Assessment of Ethio Telecom Readiness for the Implementation of Cloud Computing Services | en_US |
| dc.type | Thesis | en_US |