Assessment on the determinant factors for the development of advanced culture of quality: In case of EEIG -Construction
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Date
2024-10
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Addis Ababa University
Abstract
A business that has a well-developed quality culture and employees who uphold quality as a core value enjoys a significant competitive advantage. The current maturity level of the organization's quality culture was assessed, together with the contributing elements and their effects on the growth of an advanced quality culture in the case of the EEIG Construction company. 64 permanent employees of the company were the target demographic for a comprehensive quantitative survey that was conducted using the census method. The acquired data were statistically analysed using SPSS version 25, which produced both descriptive and inferential statistical results. Findings show that the organization is at the error prevention maturity level of culture of quality. The causal relationship between the independent and dependent variables was examined using a regression model. According to the results of the linear regression, the development of an advanced culture of quality is positively and statistically significantly influenced by leadership emphasis, message credibility, peer involvement, and employee ownership. It is advised that the company move from its current error prevention maturity level to advanced culture of quality, which is the next maturity level. To do this, the company should concentrate on enhancing the characteristics that advanced culture of quality exhibits, including leadership emphasis, message credibility, peer involvement, and employee ownership.
Key words: Quality, Quality management system, advanced culture of quality and maturity level of quality culture.