The Effect of Job Stress on Job Satisfaction: The Case of Brewery Factories in Addis Ababa

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Date

2015-06

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Addis Ababa University

Abstract

Job stress is considered as the harmful physical and emotional response that occurs when there is a poor match between job demand and capability, resource or need of the employee. Job satisfaction describes how comfortable an individual is with own job. This research was carried out to compute the effect of job stress on employee job satisfaction in two selected brewery factories (Heineken and BGI Ethiopia) in Addis Ababa. To achieve the objectives of this study, information was gathered through self-administered questionnaire from a sample of 273 respondents. These respondents were selected using random sampling technique. The data collected from the questionnaire were analyzed using statistical tools such as mean, standard deviation, correlation, simple linear regression and multiple regression analysis. In particular, this study analyzes the effects of job stress on job satisfaction by using six stressors—work overload, role ambiguity, role conflict, physical environment, job autonomy and relationship at work. The results of this study indicate that role conflict, role ambiguity and work overload negatively affect job satisfaction whereas relationship at work and job autonomy positively affect job satisfaction the study also shows that physical environment has insignificant relationship with job satisfaction. Based on the findings of the study, some recommendations forwarded; only a single supervisor should give commands to the employees, Making clear employee’s responsibility and giving adequate information concerning their role, Improving technology by using advance technology , Closer relationships among employees and granting high autonomy increases job satisfaction. Key words: Job Stress, Work Overload, Role Conflict, Role Ambiguity, Job Autonomy, Relationship at Work, Physical Environment, Job Satisfaction

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Keywords

Job Stress, Work Overload, Role Conflict, Role Ambiguity, Job Autonomy,, Relationship at Work, Physical Environment, Job Satisfaction

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