Assessment of the Challenges of Risk Management Implementation in ethio telecom, Telecom Expansion Program (TEP)

No Thumbnail Available



Journal Title

Journal ISSN

Volume Title


Addis Ababa University


The development of a stronger risk culture across the whole organization offers greater benefits. Such a risk culture would mean tackling a number of current challenges. Make everyone responsible for managing risks and for everyone to take accountability for doing so, so that the management of risk becomes an everyday, whole-company approach. If people are to be empowered to manage risks then the next challenge is to train and educate people within the organization so that they have the tools and the skills to manage risks that they face. This includes general risk management awareness training for everyone, with more specialized risk and opportunity management training for those who deal with specific types of risk, whether financial, security, project, safety, or other. The purpose of this study is to assess challenges of risk management implementation in Telecom Expansion Program of ethio telecom. The program’s risk management implementation is assessed in line with the five risk management processes of; planning, identification, analysis, response and monitoring. Questionnaire was developed based on each risk management process and distributed to 40 respondents. The data obtained from the questionnaire was analyzed quantitatively using SPSS software and the data collected from interview were analyzed qualitatively. The quantitative data were presented using tables, graphs & charts and the qualitative data was used to support and elaborate the quantitative data. From the quantitative and qualitative data it was found that the program gives the utmost attention for risk management and included risk management in the program’s plan. Risks arise at each stage of the program were managed throughout the program lifecycle. Risk analysis and monitoring was performed well in the program whereas risk identification is not performed exhaustively. The main challenges resulting from the study was: lack of risk expert to lead RM team, lack of practical experience, lack of risk knowledge and information and low level of awareness among stakeholders. Lack of risk management expert to lead RM is observed persistently in every stage of risk management. To overcome the challenges mentioned above and to enjoy the benefits of good risk management, the researcher suggested: ownership and accountability of risks must be created among stakeholders through allowing them to have a part on risk management process. The company must see other options to get a skilled manpower to handle its future risks. On the top of these, intensive risk management awareness creation training must be provided to everyone to enhance the risk management culture.



challenges, implementing, risk management