Influences of Technological Transformation and Organizational Resistances towards Technological Changes on Organizational Performances: The Case of Addis Ababa City Public Services and Private Sectors Organizations
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Date
2018-05-01
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Addis Ababa University
Abstract
Globalization, restructuring and new technology developments in each and every sector has brought tremendous changes in all aspects of business and human lifestyles. One of the major changes that took place in business is change of technology. Technology transformations or changes have an important influence on organizational performance. Technological advances are always candidates for risk due to the concern with new information, which require a new way of working and thinking. So it could alter the proper role of the human involvement in the organizational productive and results a high degree of resistance associated with technology evolution. There is a close relationship between technology advancement, human resource management and organizational performance. Change in technology has been identified to have effects on employees work performance and attitude. Thus, the main objective of this study was to identify the Influences of technological transformation and organizational resistance to technology transformation on organizational performance in selected public services and private sectors in Addis Ababa city. Cross sectional Survey method, questionnaires and semi structured interviews were used to conduct the study. Simple random and strata sampling methods were used and sampling methods. Survey responses were measured using a five point Likers scale. Descriptive statistics and ANOVA were carried out for analyzing the collected data. The finding of the study indicates that technological transformation and resistances of organization towards technology are a major factor for organizational performances. The influences of combined two independent variables: technological transformation and organizational resistance towards technological changes are more than influences of independent variables separately. So, organization should have to works on mitigating resistance towards technology by: training employees and creating awareness about newly coming technology, planning properly about adoption of new technology.
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Technological transformation, Employee Resistance, Organizational performance, Resistance to Technological transformation