Practices and Challenges of Job Analysis and Description in Ethiopian Revenue and Customs Authority (ERCA)

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Addis Ababa University


Job analysis is at the heart of all human resource practices, making it a critically important management activity in every organization. However, with increasing competition, shorter product life-cycles, rapid technological innovations, and the changing nature of organizational structures, its underlying assumptions are becoming increasingly questionablein today'sdynamic work environment. Moreover, the methods used by traditional job analysis are simply not applicable to many new and emerging jobs and some authors feel it may even be anobstacle to organizational success. This has led to calls for a more proactive and strategic approach to job analysis so that the procedures will continue to be relevant. In this research paper, the researcher was tried to emphasized on the listed objectives like; identifying the job analysis and job description practices, how job analysis and job description practices affect the performance of ERCA, identifying the techniques or methods of job analysis, the processes of job analysis practice and finally assesses the challenges associated with the job analysis and job description practices of Ethiopian revenue and customs Authority



ERCA, Ethiopia