Practices and Challenges of Agile Software Development Methodology Implementation the Case of Ethiopian Airlines

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Addis Ababa University


The purpose of this research is to look at the practices and challenges of agile development methodology in Ethiopian airlines and come up with a proposed guide to address the identified challenges. The overall approach of this study was a case study in which data was collected and analyzed using a combination of quantitative and qualitative methodologies. A research guideline was developed based on a thorough literature analyses, and findings of an empirical data. The contents of the survey questionnaires and interview outlines were constructed based on the established research objectives, with some adaptations from available literature and new ones developed as needed. The study's quantitative component included 72 respondents from Ethiopian airlines application development teams. Each with their own job title, role, and work experience. Interviews were also conducted to obtain data from five members of the airline's IT directors and managers in the qualitative study. Furthermore, document analysis was used as a secondary source of data in order to gather additional information and triangulate the findings. Using the SPSS software program, the quantitative data were analyzed using appropriate descriptive approaches. The qualitative data was examined with open codding approaches. Findings revealed that Team work related practices were not properly experienced and team work related challenges were the most important predictors of agile development methodology implementation. Expert validation and descriptive approaches were utilized to assess the study's outcome (proposed guideline) in this study. As a result, expert validation was obtained through company mail and survey questionnaires. The proposed framework receives a 4.45 total rating, putting it in the "Agreement" category. Hence, the research process and result of this study is believed to be valid which indicates the usability and applicability of the output of the study. This study is expected to yield insights that will help Ethiopian airlines application developers so as to better understand and implement agile methodology. Finally, it is suggested that the proposed guideline be implemented by prioritizing the team work theme as a priority aim in order to sustain agile methodology implementation.



Practices, Challenge, Agile Software Development, Methodology, Implementation, Case of Ethiopian Airlines