The Role Of Information System On Logistics Management Performance In The Ethiopian Shipping And Logistics Services Enterprise

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Date

2020-06

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Publisher

Addis Ababa University

Abstract

Information system solutions in logistics management have often been approached from various dimensions with a focus on the overall effect on Reliability, Responsiveness, and Flexibility. Reliability and responsiveness in the logistics industry through various modalities such as performance of Information system solutions has seen improvements in logistics management systems. However, many sectors of the logistics industry still run on traditional or manual systems and this could be attributed to their ineffective and inefficient performance. There exists a research gap in this area of the role of Information system on the logistics management performance in Ethiopian Shipping and Logistics Services Enterprise. The study employed a descriptive and explanatory research design. The population comprised of 94 employees in Ethiopian Shipping and Logistics Services Enterprise. The stratified sampling techniques were applied after the population divided into the appropriate strata and a proportionate sampling was taken from each stratum to represent all the strata .76 employees were found to appropriately match the population size of 94 and selected for this study from the Inventory, Transport, Warehouse and Procurement sections including Information and Communication Technology and other departments. Factor analysis was used to reduce the variable dimension and descriptive statistics were used to identify the challenges of hindering the adoption of Information systems on logistics management performance. Correlation and Regression analysis approaches were used to investigate the relationships between the variables and the extent to which the independent variables explained logistics management performance. The finding shows that lack of education and training was the major Information system adoption challenges and to alleviate the challenge a careful assessment of education and training needs should minimize this problem. Therefore Ethiopian Shipping and Logistics Services Enterprise need to improve Information system adoption and Information system capability to improve on the logistics management performances especially in the areas of inventory, Transport, warehouse, and procurement activities.

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Keywords

major Information system, Reliability and responsiveness, population divided into the appropriate

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