The Role Of Information System On Logistics Management Performance In The Ethiopian Shipping And Logistics Services Enterprise
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Date
2020-06
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Addis Ababa University
Abstract
Information system solutions in logistics management have often been approached from
various dimensions with a focus on the overall effect on Reliability, Responsiveness, and
Flexibility. Reliability and responsiveness in the logistics industry through various
modalities such as performance of Information system solutions has seen improvements
in logistics management systems. However, many sectors of the logistics industry still run
on traditional or manual systems and this could be attributed to their ineffective and
inefficient performance. There exists a research gap in this area of the role of
Information system on the logistics management performance in Ethiopian Shipping and
Logistics Services Enterprise. The study employed a descriptive and explanatory
research design. The population comprised of 94 employees in Ethiopian Shipping and
Logistics Services Enterprise. The stratified sampling techniques were applied after the
population divided into the appropriate strata and a proportionate sampling was taken
from each stratum to represent all the strata .76 employees were found to appropriately
match the population size of 94 and selected for this study from the Inventory, Transport,
Warehouse and Procurement sections including Information and Communication
Technology and other departments. Factor analysis was used to reduce the variable
dimension and descriptive statistics were used to identify the challenges of hindering the
adoption of Information systems on logistics management performance. Correlation and
Regression analysis approaches were used to investigate the relationships between the
variables and the extent to which the independent variables explained logistics
management performance. The finding shows that lack of education and training was the
major Information system adoption challenges and to alleviate the challenge a careful
assessment of education and training needs should minimize this problem. Therefore
Ethiopian Shipping and Logistics Services Enterprise need to improve Information
system adoption and Information system capability to improve on the logistics
management performances especially in the areas of inventory, Transport, warehouse,
and procurement activities.
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Keywords
major Information system, Reliability and responsiveness, population divided into the appropriate