An Assessment of the Effectiveness of Consumer Cooperatives: The Case of Woreda1Consumer Cooperative at Kirkos Sub-City in Addis Ababa
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Date
2016-06
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Addis Ababa University
Abstract
This research was aimed to assess the Effectiveness of Consumer Cooperatives: The case of Woreda 1 Consumer Cooperative in Kirkos Sub- City, Addis Ababa, Ethiopia. A quantitative research approach and a sample survey method were employed in order to accomplish the research objective. The data collection instrument was questionnaire. The respondents of study were; experts, consumer cooperative members, officials, employees, and customers. The main findings of the study were lack of the autonomy of the cooperative and the interference of local administration; poor governance and management; unable to provide basic goods adequately, timely and consistently were among others. These situations have affected the effectiveness of cooperative. At the end, the study recommends that all concerned bodies working to curb the poor governance and management problems of cooperative need to focus at micro and mezzo level intervention
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Keywords
Clients; Cooperatives; Consumer cooperative; Effectiveness; Satisfactions