Effect of Knowledge Management on Organizational Performance: The Case of Private owned Banks in Ethiopian
| dc.contributor.advisor | Werkeaferaw, Yohannes (PhD) | |
| dc.contributor.author | Getachew, Henok | |
| dc.date.accessioned | 2022-01-30T08:27:12Z | |
| dc.date.accessioned | 2023-11-19T09:08:00Z | |
| dc.date.available | 2022-01-30T08:27:12Z | |
| dc.date.available | 2023-11-19T09:08:00Z | |
| dc.date.issued | 2021-06 | |
| dc.description.abstract | Knowledge management is frequently identified as an important antecedent of innovation and has crucial roles in form performances. However, empirical studies specifically aimed at addressing antecedents and consequences of knowledge management from business score card perspectives in private banks of Ethiopia is hardily limited. Therefore, the very purpose of this study was to establish the relationship between knowledge management and organizational performance of private banks in Ethiopia. The study targeted a population of 873 members (809 employees and 64 division mangers) of two private owned banks (Wegagen and Enat) in Ethiopia. Simple random sampling was employed to select a sample of 274 members of which 21 respondents were division managers and 253 were employees at head offices. A pilot study was carried out using 10% of sample size which accounts 28 respondents. The Cronbach’s Alpha value for all questionnaire components were greater than 0.7 indicating that the research instrument was reliable. As part of data analysis from descriptive analysis mean and standard deviation were used to assess knowledge management practices and status of organizational performances of sampled firm and from inferential statistics person correlation was applied to see association between knowledge management practices and organizational performances, whereas, multiple regression was employed to examine how much of the change in organizational performance is due to the change in knowledge management practices. Descriptive results affirmed that knowledge management practices and organizational performances of the sampled firm was moderate which implied that the firms should still expected to more enhance their knowledge management practices so as to boost their organizational performance. Besides, multiple regression results showed that knowledge acquisition with (Beta = 0.222), knowledge sharing with (Beta = 0.204), knowledge storage with (Beta = 0.156 and knowledge applications (Beta = 0.354) significantly predicted organizational performances (Customers satisfactions, learning and growth, finance and internal process).The R value (0.770) is an indication of high correlation between independent and dependent variable, while, R2 value (0.593) obtained in this study demonstrated that 59.3% of the variation in organizational performance is due to change in the constructed knowledge management dimension in this study .Owing this, the study concludes that knowledge acquisition, sharing, storage and application significantly predicts organizational performances of private owned banks in Ethiopia, therefore, private banks should give due attention to these knowledge management practices. Key terms: knowledge acquisition, knowledge sharing, knowledge storage, knowledge application, organizational performance. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/12345678/29794 | |
| dc.language.iso | en | en_US |
| dc.publisher | A.A.U | en_US |
| dc.subject | knowledge Acquisition | en_US |
| dc.subject | knowledge Sharing | en_US |
| dc.title | Effect of Knowledge Management on Organizational Performance: The Case of Private owned Banks in Ethiopian | en_US |
| dc.type | Thesis | en_US |