Practices and Challenges of employees Performance Appraisal System in oromia Urban Development and Housing Bureau
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Date
2020-01
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A.A.U
Abstract
This study was designed to assess the practices and challenges of employees’ performance appraisal system in Oromia Urban Development and Housing Bureau. The study employed descriptive survey research design and mixed research approach. The study used a total of 104 employees as a sample size, and employed judgemental sampling technique. Survey questionnaires, semi structured interview, and documentary analysis were used to collect data in the study. Quantitative data were analysed by SPSS using frequency, percentage, and mean, whereas qualitative data were analysed qualitatively. The results of the study revealed that employees’ awareness of the performance appraisal system was low ; performance feedback has not been given to employees; Performance appraisal process was not clearly communicated to all employees before its implementation; Performance appraisal criteria were not designed according to employees’ job description; the purpose of performance appraisal system in the Bureau was to periodically evaluate the work performance of employees, and to provide educational opportunities for employees ; Lack of employees’ participation in the formulation of performance appraisal criteria, and lack of follow up and observing and documenting employees’ job performance were the inherent challenges of performance appraisal system in the Bureau. The findings of the study also revealed that involving employees in the design of performance appraisal system, and appraising employees relative to performance standards could be the most success factors for effective implementation of performance appraisal system in the Bureau. On the basis of the findings, it was recommended that: awareness creation training on performance appraisal system should be given for employees to increase their awareness about the performance appraisal system; employees should be given performance feedback; the appraisal process should be communicated to all employees before its implementation; Performance appraisal criteria should be customized according to employees’ job description; employees should be participate in the formulation of performance appraisal criteria, and the Bureau should develop a good habit of observing and documenting employees’ job performance regularly
Description
A Thesis Submitted To The Department Of Management In Partial Fulfilment Of The Reqirements For The Degree Of Masters Of Science In Management Specialization In Innovation Management And Enterpreneur Ship
Keywords
Employees’ job Performance, Oromia Urban Development and Housing Bureau, Performance Appraisal System