Assessment of Practice of Supply Chain Management: the case of K.O.J.J Food Processing Complex

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Addis Ababa University


Supply chain management (SCM) is the means by which firms engaged in creating, distributing, and selling products, can join forces to establish a supply network with an unbeatable competitive advantage-has emerged as one of the most powerful business improvement tools around. Companies all over the world are pursuing supply chain as the latest methodology to reduce costs, increase customer satisfaction, better utilize assets, and build new revenues. Here in Ethiopia very few researches are conducted in food supply chain industries and a lot of gaps are noticed in the area. The purpose of this paper is to study the practices of supply chain management from the five SCM practices perspectives i.e. Supplier and customer relationship, internal operations, information sharing, information technology and training and to see the integrations among SC partners. The study was employed through descriptive design in which the selections of the respondents were carried out by using judgmental and purposive sampling techniques. The major findings indicate that, most SCM practices are moderately practiced with in the K.O. JJ’s SC. whereas SCR and training practices are poorly applied which represented with group mean value of 1.85 and 1.95 respectively. Based on both quantitative and qualitative analysis the case company has poor relationship with its customers and suppliers and poor customers’ services. Manufacturing, supply and demand uncertainties are the major headaches or challenges of the case company’s SC which prohibits effective implementation of SCM. Food processing industries are emerging in our country and future researches should conduct a more detailed study on the issue. Especially researches on supply chain management practices are advised to include all upstream and downstream supply chain members.



practice, supply chain integration, processing complex