Assessment of Factors that affect Job Satisfaction and Their Impact on Employee Performance in Ethiopian private commercial banks
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Date
2021-03
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A.A.U
Abstract
In this project, Assessment of Factors that affect Job Satisfaction and Their Impact on Employee Performance in private commercial banks in Ethiopia was studied to investigate which factors of job satisfaction among the selected factors( job security, Opportunity ,Compensation / pay, Supervisor support ,Working environment ,Job character ,Interpersonal relationship and Involvement) mainly affect employees in private commercial banks in Ethiopia and to what extent the private commercial banks in Ethiopia use this factors to affect the job satisfaction and performance of employees.
The study used descriptive research design to gather qualitative and quantitative data. The primary data were collected through questionnaires from 374 employee of the selected five banks namely Awash bank S.C, Dashen Bank, Bank of Abyssinia, Wegagen Bank S.C and United Bank S.C. The research found that out of the determined factors performance of employees of the banks is not affected by compensation and pay, the banks try to create job satisfaction direct performance by giving Job security, by offering attractive pay and benefit, by providing a good working environment. However, they fail short on providing a consistent policy in providing carrier development opportunities and also opportunities to give an opinion, they also failed in enriching the jobs to keep their employees interested and enhance their talent and the banks fail to involve their employees in dissensions making process that affect the job and the banks as a whole. The study will help the private commercial banks in the country to recognise in which factors of job satisfaction to work on and in which factors to keep doing what they’re doing and also to identify the feeling of their employees towards the methods they are using to motivate them and direct their performance towards achieving organisational goal. The study will also help as an input for further study.
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Keywords
Affect Job Satisfaction, Employee Performance