A Cloud Computing Deployment Model for Ethio Telecom
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Date
2020-07-23
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Addis Ababa University
Abstract
Adoption of cloud computing can reshape the organization IT landscape and can heavily impact its business strategy and performance. To ensure successful adoption of cloud computing and to properly manage changes that occur because of cloud computing, an organization needs to identify what kind of cloud computing deployment model fits the organization needs and what must be fulfilled before adopting the potential deployment model. This is because each cloud deployment model satisfies different organizational needs and needs different readiness levels of the organizations. The general objective of this research is to propose a cloud computing deployment model that aligns with the specific need of Ethio telecom and to assess the readiness level of Ethio telecom to adopt the potential deployment model.
Both qualitative and quantitative research approach were used. Data were collected via questionnaire survey, document analysis, and interviews. A document analysis conducted to understand Ethio telecom infrastructure and service which includes understanding basic service, business and mission critical systems and customers while interview to assess challenges of current infrastructure. The analysis of the interviews showed that, DC management issues, storage issues, outdated technology, lack of resource utilization, reduced agility and security threat are the main challenges of current infrastructure. The study indicated that Private Cloud deployment model has both the ability of cloud model to fulfill a business needs and the level of cloud model to meet the factors to select a cloud deployment model.
A questionnaire was used for conducting a readiness assessment of ethiotelecom to adopt the proposed model in three major phases using Gartner Magic Quadrant. Overall result of the assessment shows that. core business/competitive position are barrier to 6 IT service and application, standardization are barrier to 4 IT service and application ,compliance are barrier to 4 IT service and application, Service type are barrier to 4 IT Service and application, and importance or availability are barrier to 3 IT Service and application. On the other hand, degree of distribution, network connectivity, and identity management are enabler for Ethio telecom to adopt the proposed model. Based on the finding and consideration to most critical factors, 10 IT service and application have been categorized as likely cloud ready. This study takes Ethio telecom as a cloud user, the finding of this study cannot be generalized to other telecom service provider who use and provide a cloud service.
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Keywords
Cloud Computing Adoption, Cloud Computing Readiness, Cloud Deployment Model