Assessment of Stakeholder Management Practices and Perceived project Success in Addis Ababa City Road Authority Projects
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Date
2024-10
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Addis Ababa University
Abstract
This research seeks to study the stakeholder management practices and perceived project success in Addis Ababa City Road Authority (AACRA) about road construction projects. It is essential to realize that the stakeholders contribute to the success of infrastructure development, so Quantitative research approach is applied in assessing AACRA's effectiveness in identifying, communicating with, engaging, and empowering them. Data from a survey of 87 employees of AACRA are analyzed with the use of descriptive statistics, while qualitative insights are primarily drawn from document reviews and relevant literature. From the results, it emerged that AACRA has established basic stakeholder management practices and is evidently vital in stakeholder register maintenance and in creating a collaborative environment. Weakness area is shown as fair improvement needed, more so in the comprehensive identification of all relevant stakeholders, clear and consistent communication, and in ensuring that stakeholders get enough chances to take part in project scope definition and follow up on progress. It further shows that there is a need for AACRA to enhance stakeholder empowerment by providing them with more opportunities to participate in the decision-making processes effectively and be able to identify and negotiate their goals. These findings would then go on to give some very practical recommendations for how AACRA could increase its stakeholder management practices. These recommendations focus on enhancing stakeholder identification processes, improving communication strategies, strengthening stakeholder engagement, empowering stakeholders through capacity-building and resource provision, implementing proactive risk management, and promoting a culture of continuous improvement. By addressing these areas, AACRA can strengthen its stakeholder relationships, mitigate project risks, and ultimately increase the likelihood of successful and sustainable road construction projects that benefit the community and contribute to Addis Ababa's development.
Keywords: Stakeholder management, road construction, infrastructure development, AACRA, perceived project success, stakeholder identification, communication, engagement, empowerment.