Assessment of Project Risk Management Practices: The case of Commercial Bank of Ethiopia Information Technology Infrastructure Library (ITIL) Project
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Date
2019-06
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Addis Ababa University
Abstract
The main objective of the study was to assess the practice of project risk management in
commercial bank of Ethiopia by taking information technology infrastructure library project as a
case study. Descriptive research design was applied and data were collected through closeended
questionnaire, interview and document review. The total populations of the study were 21
and questionnaires were distributed to them. Respondents were experts of project management
office, project teams and project manager. Quantitative data’s were analyzed by using Statistical
Packages for social science (SPSS) version 23 and qualitative analysis were made by relating
literature. The finding shows that the risk identification and risk response were fairly practiced.
Hence, the project mainly faces operational and technical risks and the mainly used risk
responses strategies were mitigate and transfer. Plan risks, risk analysis, risk control as well as
the general practice of project risk management were poor. As a recommendation the bank
should follow formal or standardize risk management process like plan risk management,
identify risks, risk analysis (qualitative and quantitative), risk response and risk control
processes and put input, output, and tools and techniques to them. So future projects can
mitigate or prevent risks and increase opportunities.
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Keywords
Risk, Risk Management, Project Risk Management