Assessent of Nurses to Patients Communication and Barriers Percived by Nurses at Tikur Anbessa specilized Hospital, Addis Ababa, Ethiopia 2018.

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2018-06

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Abstract

Background: Good communication between nurses and patients is essential for the successful outcome of individualized nursing care of each patient. Effective communication is a two-way dialogue between patients and nurses, or by definition, a two-way road where both speaks and are as well listened to without either interrupting, both ask questions for clarity, express opinions and inter-change information, and both are able completely grasp and understand what other means to say .When nurses communicate effectively with interest, listen actively and demonstrate compassion, patients may be more likely to report their experiences as positive, even at times of distress and ill healthA current research indicates that ineffective communication between the patients and the nurses may result in an increased length of stay, wastage of the resource use as well as patient dissatisfaction. So there is a need of effective and open communication between patients and nurses to improve the patient satisfaction, patient compliance with the treatment provided and health outcomes achieved. Objective: This study aims to assess level of nurse to patient communication and barriers at Tikur Anbessa specialized hospital Addis Ababa, Ethiopia 2018. Method: Institutional based cross sectional study was conducted in nurses working at Tikur Anbessa hospital from march 1to march 30 2018. 296 study participants were selected from nurses by systematic random sampling method. Data was collected using semi structured questionnaire. ResultThe study concludes that predominantly perceived barriers to effective nurses to patients Communication was lack of time and work overload on the part of the nurses.No significant difference was found in Perceived Barriers between the socio demographic variables including age, marital status, work of experience, level of education, language, ethnicity, religion.

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communication, barriers, good communication, poor communication

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