Assessing The Role Of Stakeholder Management On Project Success In Case Of Addis Ababa City Road Authority
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Date
2020-06
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Addis Ababa University
Abstract
Stakeholder management is the process of maintaining good relationship with
stakeholders, these needs establishing effective communication and conflict resolution
management between stakeholders. This is particularly relevant to the success of a
construction project. A large number of road projects are currently been undertaken and
many have been implemented in Addis Ababa in recent times. So Addis Ababa City Roads
authority (AACRA) has responsible for the city roads construction. So these Construction
projects are done by a collaboration of different stakeholders and these needs to develop
effective communication and conflict resolution management on project success. The
objectives of this research were to assess practical implementation of the Stakeholders
management practice look like within the AACRA. Moreover, would also able to determine
the relationship between Projects stakeholder management and project success and to
describing the effective conflict resolution mechanism used to maximize project success.
Also the research was to assess stakeholder communication barriers on AACRA project.
The research used descriptive and also explanatory research design. A mixed method of
qualitative and quantitative approaches used. The study also used both primary and
secondary data sources. Structured questioner were distributed to fifty-one stakeholders.
The findings of the study show that there is lack of practice of Stakeholders communication
management and conflict resolution management in AACRA projects. The result shows
that the practice of stakeholder management has statistically positive and significant
influence on project success. To provide project success, it is recommended that AACRA
should work on improving the stakeholder communication and conflict resolution
management practice between stakeholders.
Description
Keywords
Stakeholder management,, Stakeholders communication management, conflict resolution management, project success