The Determinant Of Warehouse Efficiency: In Case Of Heineken Brewery
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Date
2020-06
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Addis Ababa University
Abstract
Warehousing refers to the activities involving the storage of goods on a large-scale in a
systematic and orderly manner and making them conveniently available when needed. The
objective of this study was to identify the basic factors of warehouse efficiency in Heineken
brewery. To achieve the objectives of this study descriptive and explanatory research
design was used. Data was collected through a questionnaire survey from a total of 70
employees. The determinant of warehouse efficiency data was collected from respondents
by using a five-point Likert-scale while the Cronbach alpha was used to check the data for
the reliability of measurement scales. To analysis, the determinant of warehouse and
warehouse efficiency in the proposed model, Statistical Package for Social Science (SPSS)
version 23 software utilized as the analytical technique of choice. The analysis results of
this study indicate that the determinant of the warehouse such as (warehouse location
design, inventory location, warehouse management system, and effective communication)
has a strong relationship with warehouse efficiency. The findings of the study also indicate
that employees were well aware of the basic factors of warehouse efficiency. The results
also indicate that, unlike effective communication, the remaining three factors (warehouse
location design, inventory location, and warehouse management system) have a relatively
more positive and significant effect on warehouse efficiency. The coefficient table depicts
that the significant regression coefficients for warehouse location design, inventory
location, warehouse management system and effective communication are significant at
p=0.05, this significance level tells us variables can significantly predict the analysis of
warehouse efficiency. Based on the findings of the study, numerous recommendations
listed, including that effective communication should be given higher priority to improve
warehouse efficiency, but also since this activity is at the closest interface with the customer
- customer satisfaction is at risk.
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Keywords
Warehouse, warehouse efficiency, warehouse layout design,, inventory location, warehouse management system, effective communication