An Assessment of Challenges of Urban Good Governance: the Case of Fitche Town Administration

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Addis Ababa University


The study aimed at assessing the practice and the challenges of good governance through the approaches of the implementation of accountability and transparency in the selected public sectors of fitche town administration particularly municipality, and trade and market development offices. Descriptive survey design by using mixed approach (quantitative and qualitative sequentially) was used to accomplish the objective of the study. The respondents of the study were selected using simple random sampling and convenience technique. In all 96 sample employees were asked to fill the questionnaire and 92 were responded and used for analysis. Also 24 customers from the two selected offices were participated in the study through interview. The data collected from participants of the study were analyzed through descriptive statistical tools such as frequency, percentage, mean, and standard deviation. The result of the study was presented using charts, graphs and tables. The study revealed that poor practice of implementing accountability and transparency. It was also found that lack of capacity, weak low enforcement, malfunction with corruption, lack of commitment and awareness were identified as challenges of good governance. Therefore, the study recommended that the studied sectors should mainly focus on the effectiveness of accountability and transparency. In addition the sectors should promote effective good governance through minimizing the influence of the identified challenges of good governance in the public sectors of the town.


A thesis submitted to Addis Ababa university, faculty of business & economics department of public administration and development management in partial fulfillment of the Requirements for the award of a master’s degree in Public management & policy


Accountability, Challenges, Good governance, Transparency