Role of Participative Decision–Making in Improving Employees’ Commitment towards Organizational Goal፡ the Case of Selected District of Hidasie Telecom Share Company
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Date
2018-06
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Addis Ababa University
Abstract
This study aims to assessing the role of participation in decision making in improving employees
commitment in the case of selected district of Hidasie Telecom Share Company. More particularly, it is
aims at mapping out the extent of participation in decision making process and to identify the mechanism
employed by the management to ensure employed participation and examine the effect of employees’
participation on their commitment. It also aims to investigate challenges associated with employees’
participation in decision making. A questionnaire related to employees’ participation in decision making
and employees’ commitment was administered and, categorized into five part, which are demographic
information, extent of employees’ participation in decision making, mechanism employed by management
to ensure participation in decision making, challenges associated with participation in decision making
and effect of participative decision making in improving employees commitment. The results revealed
that the extent of participation in decision making in HT was below moderate. The mechanism employed
by management to ensure participation in decision making is moderate. It was also noted that main
challenges associated with participation in decision making are the following; lack of management
commitment to participate, managers’ belief that decision making is there sole responsibility and the
concern of managers of their power and authority is weakened. More over the study found that the effect
of participation in decision making on employees commitment was very high. The finding also suggested
that extent and mechanism participation in decision making have strong and positive relationship with
employees’ commitment. Whereas the challenge of participation in decision making have strong and
negative relationship with employees commitment. Finally, it has recommended that better Extent and
mechanism of employees’ participation and the avoidance of challenges associated with participation in
decision making would continue to improve the commitment of employees towards organizational goal.
Description
A thesis submitted to the Department of Public Administration and Development
Management of Addis Ababa University in partial Fulfilment of the requirements for
the Degree of Masters in Public Management and Policy (MPMP).
Keywords
Decision making, Employees’ commitment, Hidasie Telecom