Challenges and Opportunities in Talent Management for Gig workers in Ethiopia: An Exploratory Multiple Case Study of Selected Organizations in Addis Ababa
| dc.contributor.advisor | Dejene Tulu | |
| dc.contributor.author | Noah Hailemelekot | |
| dc.date.accessioned | 2026-11-10T06:17:05Z | |
| dc.date.available | 2026-11-10T06:17:05Z | |
| dc.date.issued | 2026-05-02 | |
| dc.description.abstract | The gig economy has changed the way labor markets work and the challenges in Human Resources Management (HRM) in Sub-Saharan Africa are still not fully understood. With the focus on five critical HRM domains: recruitment and selection, worker engagement, skill development, performance management and retention, this study examined the opportunities and challenges in management of gig workers in Ethiopia. Semi-structured interviews with 22 participants, comprised of 16 gig workers and 6 HR/manager surveyors in three organisations in Addis Ababa were conducted in an exploratory multiple case study approach (Yin, 2018). Braun and Clarke (2006) manual thematic coding methodology was used to analyze the data. The flexibility to stability paradox, skill investment gap of institutions, opacity in evaluation and the status of performance systems, structural barriers to talent acquisition and the difficulty in reducing employee turnover due to income instability were found as the main five themes of the study The fact that gig Economy in Ethiopia is an economic response to limited formal employment opportunities rather than a lifestyle choice is the cross-cutting result discovered by this study. This contextual qualifier has important implications for HRM theory and practice. This paper contributes to performance management research by putting out the notion of opacity of assessment and provides organizations and policymakers with evidence-based recommendations. The results are contextually relevant and can provide a platform for further quantitative and long-term research of gig talent management in developing countries | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/9451 | |
| dc.language.iso | en | |
| dc.publisher | Addis Ababa University | |
| dc.subject | Electric Vehicles | |
| dc.subject | Perceived Applicability | |
| dc.subject | Structural Equation Modeling | |
| dc.subject | Adoption Intent | |
| dc.subject | Internal Combustion Engine Vehicles | |
| dc.subject | Mediation Paradox | |
| dc.subject | Social Factors | |
| dc.title | Challenges and Opportunities in Talent Management for Gig workers in Ethiopia: An Exploratory Multiple Case Study of Selected Organizations in Addis Ababa | |
| dc.type | Thesis |