Challenges of Local Cloud Service Providers and Banking Sector in Ethiopia
| dc.contributor.advisor | Dereje Teferi | |
| dc.contributor.author | Meaza Markos | |
| dc.date.accessioned | 2025-08-17T22:17:03Z | |
| dc.date.available | 2025-08-17T22:17:03Z | |
| dc.date.issued | 2025-01 | |
| dc.description.abstract | Cloud computing offers transformative benefits for banks, including cost savings, scalability, improved data management, and enhanced flexibility. Despite the availability of local cloud service providers in Ethiopia, banks continue to invest heavily in building expensive data centers and IT infrastructures, which could otherwise be managed through cloud services. This study investigates the challenges and benefits of adopting cloud computing in the Ethiopian banking sector and explores the challenges faced by local cloud service providers in offering services to banks. Employing a qualitative research approach with a case study design, the study utilized the TOE framework and insights from existing literature to guide data collection and analysis. Data was gathered through semi-structured interviews with representatives from selected banks, local cloud providers, and governing bodies. Thematic analysis was used to identify key findings across technological, organizational, and environmental dimensions. The study revealed critical challenges and benefits for banks and local cloud providers in areas such as security and data protection, service availability and reliability, cybercrime, integration with legacy systems, limited flexibility, data recovery, vendor lock-in, and cost management. From the governing body’s perspective, the lack of comprehensive regulations, standards, and frameworks to govern local cloud services was evident, with gaps identified in regulatory compliance, data sovereignty and residency, cybersecurity and data protection standards, risk management, auditing mechanisms. The study concluded that while local cloud computing services can significantly enhance the efficiency and competitiveness of Ethiopian banks, the absence of clear regulatory frameworks and standards poses significant barriers. Addressing these gaps through coordinated efforts by governing bodies, banks, and cloud service providers is crucial to unlocking the full potential of cloud computing in Ethiopia. This alignment enables banks to transition from costly, in-house data center models to more agile and cost-effective cloud-based solutions residing in Ethiopia, fostering growth and innovation in the sector. | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/6896 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Ababa University | |
| dc.subject | TOE Framework | |
| dc.subject | Local Cloud Computing Service | |
| dc.title | Challenges of Local Cloud Service Providers and Banking Sector in Ethiopia | |
| dc.type | Thesis |