Tailoring an information technology governance framework for national bank of Ethiopia

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Managing IT and its resources is very difficult and being a big IS research areas at this time. National bank of Ethiopia is the Central bank of Ethiopia that is responsible for monetary policy. Over the years, organizations become highly dependent on IT to the point where it would be impossible for them to function without it. IT governance (ITG) is defined as the processes and practices that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. There are a number of IT governance standards or frameworks available but extant literature reveal that direct adoption of an IT governance framework is bulky and very difficult since all organizations are context-dependent. The objective of this research is to propose a tailored IT Governance framework for National bank of Ethiopia. There are number of challenges during directly applying or adapting any IT governance framework and there is a need of tailoring to the specific organization since all organizations in the world are context-dependent that are affected by their internal and external environment. The research then utilized the Delphi Method with two rounds to gather opinion from NBE experts on COBIT5 Items to come to consensus on how to consume those Items to NBE. To answer all the research questions the research uses thirty elements of COBIT5 (from five principles and seven enablers). As key findings of this research, there are four COBIT5 framework elements which were removed, namely Implemented IT governance Framework or some standards, Collection of competitive products and services, separated IT Governance and management and the last one is IT Governance is expected to cover all Enterprise issues (All Covered). The others list from 1st up to 26th show the ranked list of items for implementation and COBIT5 usage from higher need to lower need based on NBE’s current context and environment readiness. Finally proposed framework is established based on the experts’ consensus on the elements which were already sorted. Then, possible recommendations are forwarded for future action in short and long terms by key stakeholders.


A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment of The Requirements for the Degree of Master Of Science in Information Science


COBIT5, Governance framework, IT governance, Tailoring