Lived emotional experience of frontline healthcare provider of patients with COVD-19 who are working at EKA KOTEBE general hospital Addis Ababa, Ethiopia, 2020.

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Addis Abeba University


Background The pandemic of 2019 coronavirus disease (COVID-19) has burdened and caused psychological impacts on people around the world, especially on the health workers. This study focuses on assessing the lived emotional experiences of frontline healthcare workers at eka-kotebe hospital. Objective -To explore the lived emotional experience of frontline health care workers caring for COVID-19 patients at eka-kotebe hospital which is serving as a center for patients who are positive for coronavirus Method: A qualitative study was done on frontline health workers of covid-19 patients at eka-kotebe hospital which currently serving as a center by using semi structured questions that were prepared after referring different articles done on the issue and undergoing a 35-50 min. phone interview and the result was analysed using thematic analysis Finding: The lived emotional experiences of front line health care workers caring for COVID-19 patients can be summarized into four themes. Summarised the findings into four themes: Firstly, significant amounts of negative emotions dominated initially and decreased with time, consisting of anxiety, fear, and sadness, was caused by the new working environment and challenges experienced as the result of nature the illness, which impacted the quality of care that the caregiver was provided initially. Secondly, living under pressure, which included new challenges occurred, fear of being infected and professional responsibilities and thirdly, changes, coping style, and support, which included life changes resulted negative emotions Life adjustment negative advice initially about the service from significant other support obtained from significant other, staff and institution and finally, issues related to the service Conclusions: This epidemic outbreak resulted significant negative emotions on the front-line health workers which impacted their service greatly. In the early stage, negative emotions were dominant, calmness, relaxation, emotional stability and adaptation to the situation appeared gradually. Self-coping styles and support obtained from the system as well as from significant others played an important role in maintaining the mental health or emotional stability of front line health workers.



Healthcare provider, Patients, COVD-19