Assessment of IT Project Management Practice in Commercial Bank of Ethiopia
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Date
2019-09
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Addis Ababa University
Abstract
It is assumed that there are certain generally accepted project management practices which
enhance the effectiveness of managing projects which are expected to be distinctive
irrespective of the type of organization or project. Hence, the main purpose of this study is
to assess IT Project Management Practices in Commercial Bank of Ethiopia using the ten
project management knowledge areas defined by PMBOK. Primary data collection was
done by semi structured interview and close ended questionnaire from employees involved
in project work selected in census survey and as to secondary data CBE’s policies and
procedures were reviewed. Accordingly, descriptive research design and quantitative
approach were employed in this study. Number, percentages and mean were used to analyse
the data obtained. The findings of the study showed that, in the challenges of the projects
are both internal and external. Of the internal challenges, the projects time, cost and quality
gap ranks the first; and from the external challenges of the project environment took the
first place. On the other hand the study show that factors defined from PMBOK are practice
by most of the e-PMO employees/respondents except that in time and human resource
management which in turn displays there is a gap in practicing Project management.
Nevertheless, with the dynamic environment and the IT project nature, CBE still need to
implement the ten project management knowledge areas defined by PMBOK as a guideline
Description
Keywords
Project management, Project management, knowledge areas