It Project Management Practice in Ethiopia: The Case of the Banking Sector
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Date
2001-07
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Addis Ababa University
Abstract
Information is considered the new organizational resource in business organizations. It
supports problems solving, decision making, idea creation and motivation, thereby bestowing
competitive edge to business organizations. To this end, Information Technologies are used
for processing and managing information. In addition to accelerating improved management
effectiveness and business performance, Information Technology (IT) also helps in achieving
efficiency gains to reap the aforementioned benefits from using Information Technology, many companies in
Ethiopia, including the Commercial Bank of Ethiopia, have undertaken Infom1ation
Technology investment projects. However, it has been found that some of these benefits have
not materialized. The cause for projects with such experience is generally regarded to be poor
project management. The research, therefore, aims at exploring if the project management
aspect of the Information Technology project of the Commercial Bank of Ethiopia to be one
of the cause. To address the research's objective, review and assessment of the Infom1ation Technology
project management practice of the Commercial Bank of Ethiopia has been made. The general
approach of the IT project management practice has been reviewed and assessed based on the
applicability of the project management processes involved in the nine knowledge areas of the
Project Management Body of Knowledge developed by the Project Management Institute. To
detem1ine the overall impact of the project management practice of the Information
To address the research's objective, review and assessment of the Infom1ation Technology
project management practice of the Commercial Bank of Ethiopia has been made. The general
approach of the IT project management practice has been reviewed and assessed based on the
applicability of the project management processes involved in the nine knowledge areas of the
Project Management Body of Knowledge developed by the Project Management Institute. To
determine the overall impact of the project management practice of the Information
Technology project, an overall evaluation has been made using a 'Success Barometer Rati ng'
tool developed in the Enhanced Management Framework by the Treasury Board Secretariat of
the Canadian government. The result of this study indicates that poor project management
practice had an impact in the degree of success of the informational Technology project of the
Commercial Bank of Ethiopia.
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Keywords
Information Science