An Assessment of the Provision and Utilization of Student Services in Government Preparatory Schools of Addis Ababa
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Date
2011-04
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Addis Ababa University
Abstract
The purpose of the study was to assess the provision and utilization of student
services in government preparatory schools of Addis Ababa. It was designed to
address the areas of adequacy of the student services, perceptions of the students
and student personnel staff on the level of services provided, utilization of the
services by students, competence of the student service staff, involvement of
students in management and problems encountered in the provision and utilization
of the student services.
The study focused only on guidance and counseling, health and medical, library and
co-curricular services. To conduct the study, descriptive survey approach was
employed and both primary and secondary sources of data were used to gather
information. Mainly used data gathering instruments were questionnaires and
interview prepared on the basis of the basic questions of the study to be addressed.
The study was conducted in ten government preparatory schools taken from ten sub
cities of Addis Ababa. The subjects of the study were 325 randomly selected
students, and 52 student personnel staff purposively selected based on their position
and job assignments. The data were analyzed by using percentages and chisquare
test and interpreted accordingly.
The findings of the study generally revealed that none of the student services was
adequately provided. The study showed that from ten preparatory schools, only
three schools have health and medical services, but the service provided was
inadequate. Additionally, the study indicates that co-curricular services such as
sport and anti- AIDS were fairly adequate.
Library services such as reading rooms and references were utilized frequently by
the students, while guidance and counseling, health and library services (internet
and audio-visual), co-curricular services such as music and literature were never
utilized by students. Furthermore, as revealed in the study, the student service staff
personnel was facing inadequacy and incompetence of service personnel in each
service sector, while, the involvement of students in the student service management
in the schools was found to be medium.
Similarly, problems related to growth in students enrollment and weakness of school
management were found to be the major problems encountered in the management
of student services. Hence, it was recommended that necessary intervention should
be made by concerned bodies to provide quality services in the schools to
standardized and give concern for parallel expansion of student services balancing
with the number of students entering to the institutions
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Education