Measuring Project Management Maturity: The Case of Primer Switch Solutions Share Company

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Date

2021-08

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Publisher

Addis Ababa University

Abstract

Project management maturity is defined as the progressive development of an enterprise-wide project management approach methodology, strategy, and decision-making process and The Project Management Maturity Model (PMMM) is a framework designed for measuring an organization's project management capability when progress or development is required. Measuring the current maturity level plays an important role in improving project management performance and achieving organizational goals. The organization manages a number of Strategic, tactical and operational projects aimed at improving service delivery, product innovation, and gaining a competitive advantage in the payment ecosystem market. The goal of this research is to measure the maturity of the primer switch solution share company, identify gaps, and provide recommendations to close those gaps and progress to the next level of maturity. The PM solutions project management maturity model was implemented, and the study used a mix of qualitative and quantitative approaches. Questionnaire and interview was used as a data collection tool in the study, and the Statistical Package program for Social Sciences was used for data analysis and interpretation. According to the study's findings, All project management knowledge area components were implemented in all projects and scored above average, and the company maturity level was three, indicating that there were organizational standards and an institutional process in place, indicating that there is consistency and comprehensive methods to project implementation; however, there is a gap noticed in project quality management, which received a low score in the assessment agreed upon by the participants and information gained through the assessment of secondary resources, and project scope management received a high score, indicating a good performance in scope plan management., monitoring and controlling of scope and a near high score for other knowledge areas .There was also a gap in focusing mostly on strategical and tactical type of projects, with the majority of the gap observed in operational type of company projects. Furthermore, a knowledge gap regarding project management discipline and practices was discovered in the project team.

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Keywords

project management, project maturity level, Project maturity models, project knowledge areas.

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