An Assessment Of Stakeholders’ Management Practices And Challenges: The Case Of Ethio International Footwear Cluster Cooperative Society (Eifccos)
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Date
2019-08
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Addis Ababa University
Abstract
This study aims on Assessment of Stakeholders Management Practices and Challenges in the Case of EIFFCOS project. The research used descriptive research design and a mixed method of qualitative and quantitative approaches. The study also used both primary and secondary data sources. A questionnaire survey was carried out among project stakeholders project site. Thirty five question items were distributed to two hundred thirty four stakeholders; one hundred sixty eight questionnaires were received with a 71.8% response rate. While assessing stakeholders’ management practice most of the participants disagree that all key stakeholders know the intended goal of the project; key stakeholders were communicated at the planning stage, expectations of stakeholders acknowledged and managed and key stakeholders share common understanding in the project. The most prevalent challenges of stakeholders management in the project among the others as per the respondents are managing cultural difference in communicating, reluctance in sharing important information, managing expectations of shareholders and creating empathy among them. Stakeholders have also influences in the success of the project directly or indirectly. The above mentioned facts have brought the project to be out of the planned time, cost, and quality and failed to satisfy the stakeholders. Finally it is recommended that Projects should be planned well in advance in terms of stakeholder management and the project management team should involve all key stakeholders in all phases of the project starting from conception up to the operation to improve the execution of the project.
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Keywords
EIFCCOS, Challenges, Practices, Project stakeholder management