The Role of Project Management Practices in Optimizing Supply Chain Resilience in The Hospitality Sector in The Case of International Hotels in Addis Ababa
No Thumbnail Available
Date
2026-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Abeba Universty
Abstract
International hotels in Ethiopia are facing continuing supply chain disruptions exacerbated by huge dependence on imports (60-70%), perennial lack of foreign currency, insufficient infrastructure, recurring exogenous shocks (such as COVID-19) and etc. This research examines the effect of project management practices-specifically, risk management, stakeholder engagement, procurement planning, and agile practices-on four dimensions of supply chain resilience (flexibility, robustness, visibility, adaptability, innovation and agility) of international hotels in Addis Ababa. A cross-sectional survey research design was used and data were collected by administering structured questionnaires to 64 managers of 8 international 4 & 5 star hotels, all of whom participated, making the response rate 100%. Descriptive statistics, Pearson correlation and multiple regression were conducted using SPSS statistics (V. 26). All project management practices had a statistically significant positive effect on the supply chain resilience dimensions, and the regression model accounted for 84.1% of the variability in the supply chain resilience (R=0.841, F(4,59)=78.039, p<.001). Agile practices were the strongest predictor of supply chain resilience (=0.291) followed by risk management (=0.268), stakeholder engagement (=0.252) and procurement planning (=0.210). Conclusion was drawn that establishing a structured project management practice in the hotel operation enhances the hotel's supply chain resilience in Ethiopia. Consequently, recommendations were provided to hotel management that include investment in flexible agile operational system, establishment of formal process of risk identification and planning and preparation of contingencies, improvement in communication between inter-departmental and supplier stakeholder, and incorporation of flexible elements in their contracts.
Description
Keywords
Addis Ababa, International hotels, Project Management Practice, Supply Chain resilience.